This response could compromise the doctor’s ability to give good care and put the doctor at increased risk of making mistakes, which can affect the clinical outcome for the patient. A difficult interaction will leave both the doctor and the patient feeling frustrated and dissatisfied, and can decrease the trust in the doctor-patient relationship.
Communication Skills in Patient-Doctor Interactions: Learning from Patient Complaints 1 2.1. Healthcare-system context. 2 2.2. Data collection. 3 2.3. Data analysis. 4 3.1. Overall results. 5 3.2. Non-verbal communication skills. 6 … (more items)
Doctors need a combination of skills and strategies to successfully manage aggressive and demanding behaviours to have productive, effective, and safe doctor-patient relationships.
